- Three-phase uninterruptible power systems ABB Newave, Schneider Electric APC, MGE, Eaton, Delta, Huawei
- Air conditioning systems (precision air conditioners, chillers and fan coil units, condensers and cooling towers, rooftops, multi-zone systems) APC, Uniflair, Rittal, Delta, Stulz, Mitsubishi
- Frequency converters Schneider Electric Altivar.
- Grid-tie inverters for solar power plants Schneider Electric Conext.
Services
Services we provide in 24-7 support
Equipment we serve
Equipment commissioning
The key to the correct and reliable operation of the equipment during its entire service life is its high-quality commissioning and start-up by qualified specialists.
Commissioning is a key factor in the operation of the equipment, since at this stage specialists determine the special operating conditions for specific load requirements. The warranty applies only to equipment that has been adjusted and started up by certified engineers, unless otherwise specified by the manufacturer.
Maintenance
Maintenance is aimed at preventing and preventing equipment failures, as well as ensuring the minimum recovery time for equipment in case of failure.
Our specialists are ready to provide maintenance services at a convenient time for you in order to minimize any inconvenience associated with equipment failure.
Competent and timely maintenance, together with routine replacements, can significantly increase the service life of the equipment and reduce its own risks.
Equipment diagnostics and repair
Periodic diagnostics of the condition of the equipment allows you to timely identify and eliminate problem units or shortcomings in operation. Diagnostics is a prerequisite prior to any equipment repair.
Our specialists diagnose failures that occur in the operation of the serviced equipment. Based on the results of the diagnostics, a corresponding technical report is issued, which includes a list of faulty components, and the scope of work to eliminate this malfunction.
SLA contracts
We offer one-year Technical Support Contracts with a guaranteed level of service.
Base
Optional
Full
Equipment modernization
This is custom heading element
Modernization of equipment is carried out when the repair of old equipment is either impossible (for example, due to lack of spare parts), or economically impractical. Usually it is carried out in a very short time, sometimes the activities of the facility may not be interrupted. This means that the work is preceded by a very serious preparation. We offer upgrades only after a detailed survey.
Component repair
When construction of the Data Center is complete, Data Center Design, Inc. then offers a preventive maintenance service agreement to ensure reliable operation of the critical systems we provided and installed. Since we designed and built your facility, we have a thorough understanding of these systems; therefore, our management and field technicians are in the best position to provide unparalleled service.
A comprehensive service plan is specifically designed to provide preventive maintenance, reliable 7 X 24 emergency service and corrective service for the Data Center. HIDCT will manage the plan through our selected service affiliates and will contract directly with each supplier of the described services. A HIDCT Service Coordinator will be responsible for:
Developing an annual preventive maintenance schedule suited to the site’s needs
Coordinating and tracking preventive maintenance visits
Inspecting the site
Reviewing invoices for additional services
Reviewing all service reports
Resolving service issues
Technology Support
Active Switches
Passive components
Servers and Storages
PABX/VOIP
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